City of Centeron Police Department
P.O. Box 100
Centeron, AK 72719
501-795-4431
Fax: 501-795-2545

 August 24, 2001

Centeron Arkansas is a small town of approximately 2,500.  With a four-man police department, our resources are stretched thin.  In late 2000, we decided one of our most urgent needs was a more proficient way to complete reports and keep track of how many contacts the departments makes annually.  Having a limited budget required we decided to get the most bang for the buck. After speaking with numerous surrounding departments it became clear towns under 5,000 people were faced with similar this   challenge, using self generated forms.  We also learned no one in this position had a reliable search mechanism. Sergeant Johnson having seen and used Xpediter Technology XPEDITER in another agency contacted the company and received a demo disk.

The department purchased the software in December 2000.  Very little training was required for personnel to start using the program immediately.

Starting with only 2001 contacts, we began seeing immediate results.  Officers were able to determine whom we were dealing with on a continuous basis.  Without the XPEDITER software, communications between officers was difficult at best.  Now, each time information is entered the officer is notified that someone else has dealt with this individual.

Case in point: March 2001, Sgt. Johnson is notified of 2 male juveniles attempting to break into two closed businesses.  Subjects failed however but were later located and identified.  Sgt. Johnson documented the incident in Xpediter. In June 2001, Officer Baltrusch is notified of a juvenile attempting to steal a riding lawn mower.  Suspect was identified but had witnesses that stated he was somewhere else at the time. Again the incident was documented into Xpediter.  Finally on July 10th 2001, Officer Austin was called to a local church where a male juvenile had just broken a window, entered the building and stolen some items.  A suspect description and age was entered into the XPEDITER and a suspect name was given.  With this information we learned we had been dealing with identical twin brothers.  One would cover for the other having an alibi, thus keeping us off track.  With the help of the XPEDITER we were able to take the evidence to Juvenile Authorities and both boys were found guilty of the above crimes and tied to a spree of bike thefts within the city.

I highly recommend Xpediter Technology XPEDITER software, we're pleased and we believe you will be too.

Kelly Copelin

Chief of Police